The best way to troubleshoot internet or tv problems is a reboot.
Fios internet not working red light.
Your ont may be mounted on a wall in your garage a closet or outside.
If a reboot doesn t work.
Pressing and holding the red reset button located on the back of the fios router will restore the router to the factory default settings shown on the label located on the side of your router.
Unplug the power cord to your router for 15 seconds and then plug it back into the electrical outlet.
To manually reset your router.
Using the my fios app select.
Even if you are not currently using the internet your router still needs be turned on so that fios tv can function properly.
The broadband home router is plugged directly into a working electrical wall outlet not a power strip and the power cord is connected securely on both ends.
Attempt to connect to the internet if rebooting your router didn t solve the issue check your dsl hardware to determine if your router is connected to the internet.
I or the fios quantum gateway gs1100 shown left you can improve wi fi coverage by purchasing a fios network extender from the fios equipment and accessories store the fios network extender is a wireless network adapter that extends the reach and.
The cable connecting the broadband home router to the fios optical network terminal ont is connected securely.
If changing the location doesn t help signal strength and if you are currently using the fios advanced wi fi router mi424wr rev.